Payment, Promo Codes, Returns

PAYMENT

We accept payments with:

• MasterCard
• Visa
• Wir
• MBWay

 

ORDERS EU

All our prices include 23% VAT (Portuguese tax).

INTERNATIONAL ORDERS:

For international orders contact us at sobri@sobri.com. Customers outside Europe who wish to purchase, are responsible for any additional duties and taxes that may apply based on the country’s laws and regulations.

PROMOTIONAL CODES

Price adjustments cannot be made on previous orders. Discounts and promotions are not valid on previous purchases, purchases made outside of the promotion period, or on any custom or bespoke orders.

Any products that require assembly or is a specialty product are final sale and not eligible for return once shipped and/or parts are installed.

RETURN

SOBRI aims to ensure its customers full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for store credit.

 To return an item, the following conditions must be met:

 Returns must be made within 10 business days of delivery.

• The returned item(s) must be unworn and complete.
• Please note - customers will not be refunded for initial shipping costs. Store credit for the webshop will be given for retail price of item(s) purchased.

All customers must provide own shipping label. Package item(s) and Return Form in box and send using provided shipping label.

Once item(s) are received and inspected, store credit will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued. We are not responsible for risk of loss or damage during return shipment.