Privacy policy

PRIVACY POLICY

The use of this website is under the Privacy Policy described bellow, and the Terms should be verified by the user in every new access.
This Privacy Policy is meant to provide you with all the information you need to understand our privacy practices. Although, in case you have any question in regards to this subject please email us at sobri@sobri.pt

PERSONAL DATA PROCESS

Your personal data is collected and handled by SOBRI only with purposes strictly connected with the usage of this website, its services and the purchase of products. However they can also be used for other processing operations that are framed within the limits of use:

                  a) Every time you purchase a product through SOBRI online store we collect your personal information (e.g. password, size, email address, delivery address, credit card details and telephone number) in the buying form, only for sale purpose, separation and transportation of the ordered products;
                  b) Every time you request service assistance we collect your personal information (e.g. name, email address) with the purpose of provide you with Customer Services that are relevant to this website and your assistance;
                  c) Every time you save a shipping address, we collect your personal data with the purpose of simplify the invoice issue process in your future orders

Your personal details will only be communicated to third parties when strictly necessary to process your order. Your details will be revealed in the following situations:

                  a) Services for electronic payment, through the usage of credit or debit cards;
                  b) Payments processing;
                  c) Process and handling of ordered products;
                  d) Products selection, packaging and shipping;
                  e) Assistance in issues related with products purchase
                  f) Process and handling of products exchanges or returns

PERSONAL DISCLOSURE OF YOUR DATA

Your personal data can only be disclosed to third part that pay specific services, as external entities hired by SOBRI. Any disclosure of your data will be made without transcend the original purpose for which they were collected and subsequently handled. Additionally they can be disclosed to third part to:

                  a) Comply with applicable laws;
                  b) Respond to legal and government investigations;
                  c) Be in accordance to valid legal process;
                  d) Protect the right or property of SOBRI
                  
Above all, we will not disclose your personal data to third part without your previous knowledge and consent when law demands this, except in the cases listed above.

COOKIES

SOBRI uses automatic systems for data collection as cookies. A “cookie” is a device transmitted to the hard drive of an Internet user. Although a cookie does not contain intelligible information, allow us to link an Internet user to his personal data. Our servers disclose cookies and no one can access to the information they contain. Only SOBRI has access to the information collected by a cookie, in a collective and anonymous way, with the purpose of optimize the services of the brand and this website for the needs and preferences of the user and also to personalize the preparation of web pages.
The acceptance of our automatic procedures for data collection and the use of cookies is necessary to make the best use of the website and its resources and services, including purchasing products. If your browser is set to block or delete cookies, we will not be able to guarantee that you will have access to all resources and services provided in the website (e.g. the computer may not be able to show the image of the product you are willing to buy).
We use cookies in functions like browsing the catalogue, purchasing products online or providing services reserved to registered users.

LEGISLATION

The handling of personal data by SOBRI will be made in conformity with Portuguese applicable law. The contracts to buy and sell products through this website are regulated under Portuguese law.

WARNINGS, MODIFICATION AND SERVICES CANCELATION

SOBRI is free to change or update at any time the full content or parts of this Privacy Policy, even if it is not demanded by the applicable law. All changes or updates will be applicable after its publication in this section of the website. This way, the user should access this section regularly to keep updated with our Privacy Policy.